100% Natural Latex  ·  Made in Guatemala  ·  Made for Gentle Chewers

Legal

Terms & Conditions

The terms that apply when you use the Mayabone website.

Last updated: 7 October 2026

These terms apply to your use of mayabonepets.com. By using the website you agree to them. If you do not agree, please do not use the site.

About us

This website is run by Mayabone, a maker of natural latex dog toys based at 11th Avenue 36-71, Zone 11, Ofibodegas Centro Once, Guatemala. In these terms, “we”, “us” and “our” mean Mayabone.

Using this website

You are welcome to browse the site and to contact us through it. You agree not to:

  • use the site for anything unlawful or fraudulent;
  • try to gain unauthorised access to the site, or interfere with how it works;
  • introduce viruses or other harmful code;
  • send us false or misleading information through our forms.

Our content

The Mayabone name and logo, and the text, images and designs on this site, belong to us or to those who license them to us. You may view and print pages for your own personal use. Please do not copy, republish or use our content for commercial purposes without our written permission.

Product information

We do our best to keep the information on this site accurate and up to date. Colours, sizes and details may vary slightly from the images shown, and our range may change without notice.

Buying our toys

We do not sell directly through this website. Our “Buy now” links take you to other retailers, such as Amazon. Your purchase is made with that retailer and is covered by their terms, including delivery, returns and refunds.

Wholesale enquiries

Sending us a wholesale enquiry does not create a contract or commit either of us to an order. Prices, minimum order quantities, samples and delivery are confirmed in a written quote. Any wholesale order is covered by the terms we agree with you at that time.

Safety information

The guidance on this site, including our dog safety guide, is general information. It is not veterinary advice. No dog toy is indestructible. Choose a toy that suits your dog, check it often and replace it when it shows wear. If you are worried about your dog’s health, contact your vet.

Links to other websites

This site links to websites that we do not control. We are not responsible for their content, their terms or how they handle your information.

Our liability

We provide this website as it is. We do not promise that it will always be available or free from errors. As far as the law allows, we are not liable for any loss or damage that comes from using the site or relying on its content.

Nothing in these terms limits any liability that cannot be limited by law, or takes away the rights you have as a consumer in the country where you live.

Your privacy

Our Privacy Policy explains how we collect and use personal information. It forms part of these terms.

Changes to these terms

We may change these terms or the website from time to time. The date at the top of the page shows when the terms were last updated. By continuing to use the site, you accept the current version.

Governing law

These terms are governed by the laws of Guatemala. This does not affect any rights you have under the consumer protection laws of the country where you live.

Contact us

If you have a question about these terms, please use our contact form.